Learn Explore Discover

Cancellation Policy

Understanding our cancellation terms for academic journeys and tours

1. Cancellation by Traveler

If you need to cancel your booking, the following cancellation fees apply based on the notice period before departure:

Notice Period Cancellation Fee Refund
60+ days before departure Administrative fee 90% refund
31-59 days before departure 50% of total 50% refund
15-30 days before departure 75% of total 25% refund
Less than 15 days 100% of total No refund

2. Cancellation by TanzaQuestPro

We reserve the right to cancel a journey due to unforeseen circumstances, including but not limited to:

In such cases, you will receive a full refund or the option to reschedule.

3. Rescheduling

We understand that plans can change. You may reschedule your journey subject to availability and a rescheduling fee of $100 per person, provided the request is made at least 30 days before departure.

4. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, and evacuation.

5. Refund Processing

Refunds are processed within 14 business days of cancellation confirmation. Refunds will be made using the original payment method.

6. Special Circumstances

We consider special circumstances on a case-by-case basis. Please contact us directly to discuss your situation.

Last Updated: June 23, 2026